Does your coffee glasses is cheap than my local?
Most of the time, yes, especially if you need bulk glass jar or you have customization needs.
How long to recived my glass cups?
Korea; Japan: 5-7 days
Southeast Asia: 7-10 days
North America: 20-25 days
South America:25-35days
Europe: 25-30days
Australia: 28-35days
Africa: 30-35days
How do you deal with broken during transportation?
Glass product are fragile, we can't promised all cups are not broken during shipping, so we usually send out more than your order, and we promise we take on all the broken. we will refund, or resend one batch coffee cups.
How can I get your newest catalog?
You can send us quote on following sheet, or contact our sales directly! info@reihey.com
How much to add my logo on the coffee glasses
A simple logo only costs a few dozen dollars, please refer to the introduction in our project cases. Coffee glasses case>>
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How can I confirm your coffee glasses quality?
Our factory meet ISO 9001: 2015, and for coffee glasses, we pass FDA, LFGB test, we can also accpet your test before the customize order.
How can I save the shipping cost for my small order?
You can use sea shipping+local delivery ways, Extend the time in exchange for low shipping costs, we can also offer DDU, DDP ways help you deal with customs.
Can I use my credit card payment?
Yes, we will accept credit cards, just make sure credit card is yours and can be used locally.
What artwork should I prepare for my designed?
You can send us CAD or STEP | STP | SLDPRT | IPT | PRT | JT | SAT files, please not file like 3D max,maya C4D and similar 3D file are not working, We need to further communicate product details design
How much to get my own shape and size coffee cup?
Make a unique design size and shape coffee cup need we make a metal mold first, The mould cost varies with the size and difficulty of the appearance, from 200USD to 500USD
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